Port Agency

Port agents since 1833

We offer a full port agency service, designed to ensure your ships enter and leave port as quickly and efficiently as possible without incurring unnecessary delays and additional costs.

As a specialist port agency company, we understand the importance of efficiency, and with teams on the ground 24 hours a day, seven days a week, everything we do is geared towards keeping our customers’ vessels, cargoes and crew on the move.

Our customers benefit from fast, reliable and accurate communication together with a cost-effective, professional service and peace of mind of knowing their ships and cargo are in safe hands.

Our customers benefit from the experience and local knowledge our professional team has established with ship owners and operators, port authorities and other maritime stakeholders to bring them the highest levels of service.

We provide a complete service including:

Completion of all relevant vessel clearance documentation
Supervision of loading and discharging of cargo
Cargo customs clearance
Ship’s husbandry
Crew changes and repatriation
Sourcing of supplies and spare parts
Handling ship services including repairs and maintenance

Our Principals include:

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CLIENT FEEDBACK

As a first time importer from the Far East, the process can be quite daunting. John Good has provided exceptional service and support right through the process. I would highly recommend John Good Logistics to any other business looking to source product direct from factories around the world.

Thank you for your help and participation… and the level of involvement and assistance… the professionalism of the team at John Good Logistics has been displayed at each opportunity presented.

I just really want to comment on John Good Logistics as a company. I got in touch with them when I was at the bottom to the learning curve for importing and they were – and still are – very supportive. Thank you!

We began using John Good Logistics in October 2000 and have since passed two customs audits without any problems. The staff are dedicated in helping us achieve an efficient process.

For many years John Good Logistics has provided port agency services to Hamburg Sud in the UK. In light of this close cooperation, we at Hamburg Sud UK are pleased to commend the services of John Good Logistics and to wish the company continued success.

We are very fortunate in having the support, professionalism, commitment and quality of service that John Good Logistics has provided us over all these years. We would strongly recommend them to support your business needs as an Agent in the Port of Felixstowe.