FAQs2017-09-15T13:22:57+00:00

FAQs

Answers to your most frequently asked questions.

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Freight Forwarding (11)

A Bill of Lading (B/L or BOL) is an official shipping document containing details about the shipment. The release of this document to the intended recipient of goods is representative of transfer of ownership, so it is often held until final payment is complete. The original paper B/L or electronic release (see Telex Release) is required for the delivery of goods.

What type of shipping container should I use?

The type of container you need will depend on the goods you need to transport. Here is a list of the most commonly used containers and what they are used for.

Standard Container

A standardised metal box typically measuring either 20ft or 40ft in length, for the purpose of shipping cargo. Containers are designed to be moved easily between modes of transportation. Most commonly a dry storage, general purpose container – although other types of container are available including:

Dress Hanger Container

Container with the facility to transport clothing items without folding. Usually used for luxury items such as evening and bridal wear.

Flat Racks Container

Container without the two side walls or a roof. Available with both fixed and collapsible end walls. Used for oversized cargo.

Flexi Tank Container

Container with a flexible tank inside. Used to transport non-hazardous liquid. Can carry between 10,000 and 24,000 litres, depending on the chosen container size.

High Cube (HC or HQ)

Container taller than the standard 8ft 6in (102 inches). The usual height is 9ft 6in.

Insulated Container

Container used to maintain the temperature of the goods inside. Dry ice or bubble wrap can be used to achieve the required effect. Often used by food, pharmaceutical and biotech industries, where maintaining the correct temperature of a shipment is essential.

Open Top Container

Container that opens from the top to simplify loading and unloading of heavy, bulky, tall or awkward goods. Has removable tarpaulin and bows for a roof and allow access for a crab or crane.

Reefer Container

Container that is refrigerated to keep goods at a constant temperature lower than 15 degrees. Typically used to transport food and perishable items.

Ventilated Container

Container used to transport items that need to be protected from condensation. Small ventilation systems in the walls prevent a build-up of moisture without compromising the available space inside.

Please send any invitation tender requests to shipping@johngood.co.uk. Feel free to call us on 01482 307113 to discuss your requirements.

A freight forwarder is a company that organises the movement of goods around the world on behalf of an organisation or individual. Sounds simple enough, in reality, though, getting goods from A to B can be a complicated process, and the function of a freight forwarder is to simplify and streamline that process as much as possible, making international shipping a painless prospect.

A freight forwarder that doesn’t own any vessels is known as a non-vessel operating common carrier (NVOCC), but essentially the service is the same. They work with various carriers to transport goods by sea, air, rail and road, taking responsibility for the goods and dealing with issues of logistics and documentation, often offering numerous additional services for a smooth and seamless process that can take goods right up to their final point of sale.

If you’ve got goods to move, we’ve got five good reasons to consider using a reputable freight forwarder, find out more in our blog: What is a freight forwarder and does your business need one?

We provide worldwide shipping services and provide freight forwarding services all around the globe. Whether you’re importing to or exporting from the UK, we’ll make the process of moving goods simple and stress free, wherever you need to get goods to and from.

FCL (Full Container Load) refers to one 20 or 40ft container filled with cargo and is the standard set by the ISO (International Organisation for Standardisation).

LCL (Less than Container Load) refers to a shipment that doesn’t fill one 20 or 40ft standard container. The container is therefore loaded with cargo from multiple consignees. On arrival at the destination port, the goods are separated at a container freight station. LCL costs more to ship per unit of freight than FCL but may be the cheaper option for small shipments.

Tags: FCL, LCL

Yes, John Good operates a 230,000 SQ FT warehouse just outside the dock gate at Felixstowe Felixstowe Warehouse is BRC accredited and offers a range of services including storage and distribution, pick & pack, container loading & unloading.

Operating the industry leading CHESS Empircia IT system, which offers automated, real-time task management, and accurate, reliable stock and inventory control across multiple sites, customers can be confident their goods are in safe hands, and organised by an industry-leading system that offers complete control and traceability of their stock.

Felixstowe Warehousing is perfectly placed to handle freight arriving at the UK’s largest container port and is ideally situated for the swift transfer of goods from quayside to rack. Our convenient location also means that customers can save money by avoiding expensive quay rent and demurrage charges.

Rather than incurring additional charges to bring containers to inland depots, our port centric solution allows customers to benefit from reduced costs, a more efficient supply chain as a result of shorter lead times, reduced carbon footprint and cost-effective logistics and distribution.

Yes, at John Good, our experienced teams can handle the completion of export and import customs formalities (NES customs entry, intrastat, CFSP Messaging) at all main UK ports to make sure your consignment gets through the process as quickly as possible. We also offer advice on importation, taxation and clearance procedures, helping to ensure that your consignments clear customs swiftly and efficiently.

We are AEO (Authorised Economic Operator) accredited, which means our customers can be certain their cargo is in safe hands. That’s because consignments handled by AEOs are fast-tracked through customs controls, and when AEO consignments are selected by customs for examination or inspection they receive priority over non-AEOs, making the whole shipping process run more smoothly and efficiently.

How many pallets fit in a shipping container?

There are numerous different sizes of pallets available, so the number that will fit in a container will depend on the pallet and container size. Let’s take a look at the three most popular sized pallets recognised by the International Organisation for Standardisation (ISO), for the most efficient shipping in 20ft and 40ft containers.

Standard/EUR2/ISO2

Footprint (W x L): 1200 x 1000mm (47.24 x 39.37in)

Number of pallets in a 20ft container: 10

Number of pallets in a 40ft container: 20-21

This pallet size is commonly used in Europe and Asia – the two biggest import and export markets in the world. Official EURO pallets are strictly sanctioned by the European Pallet Association (EPAL), even down to the type of wood and amount of nails used.


North American Standard/GMA

Footprint (W x L): 1016 x 1219mm (40 x 48in)

Number of pallets in a 20ft container: 10

Number of pallets in a 40ft container: 20


Very similar in area, but just a fraction larger, is the GMA pallet, which is the most popular pallet size in North America – typically used in the transportation of grocery items, as well as many other different types of goods, and approved by the Grocery Manufacturers Association.

 

EUR/EUR1/ISO1|

Footprint (W x L): 800 x 1200mm (31.5 x 39.37in)

Number of pallets in a 20ft container: 11

Number of pallets in a 40ft container: 23-24

 

Another pallet widely used in Europe across many different industries. One of the main advantages of this size of pallet is that it can fit through a standard exterior door. Regarding wasted floor space on a 40ft ISO container, however, it’s the least efficiently sized of the six ISO-approved pallets, with 15.2% wastage.

Tag: Pallets

You have to pay duties and taxes to UK Customs when you buy goods from outside the EU, once paid, your shipment will be released into the UK.

The amount of UK Duty you are required to pay depends on the declared value of the goods and the type of product you’re importing. You can check the online tariff www.gov.uk/trade-tariff, but it can be quite time-consuming, or you can give us a quick call, and we’ll be able to advise you.

When buying goods from outside the EU, the VAT due is calculated on the total cost of your goods, plus the shipping cost and UK duty. You pay VAT on the full cost of getting your products into the UK, rather than the cost to buy them from the supplier.

If we’re acting as your freight forwarder, we’ll let you know how much you need to pay and you’ll simply pay this along with the shipping costs at the same time.

Yes. Our clients have 24/7 access to their shipments including tracking information, custom clearance documents and invoices etc. Automated shipment reports update you immediately if there are any changes to your shipment which keeps you up to date without even having to think about it.

The integrated system automatically uploads your data to the web tracking module so shipments, declarations, orders, security filing, inventory, receipts, and accounting information can be tracked without re-entering data.

It stores important shipment-related documentation in one place so it can be located quickly and reliably. The tracking function is easy to set up, maintain, and control. You can place orders and shipments online and request rate quotations after a simple account setup. All related documentation is uploaded to the system, so you can print invoices simply and efficiently.

Liner and Port Agency (1)

A shipping agency put agents in position in port to deal with the transactions of the ships, on behalf of the owner or shipping company. The responsibilities of a shipping agent could include the organisation and wellbeing of the crew, arranging for repairs and maintenance, and ensuring the applicable port taxes, fees and duties are paid. Find out more about our port agency and liner agency services here.

Warehousing & Distribution (2)

Yes, John Good operates a 230,000 SQ FT warehouse just outside the dock gate at Felixstowe Felixstowe Warehouse is BRC accredited and offers a range of services including storage and distribution, pick & pack, container loading & unloading.

Operating the industry leading CHESS Empircia IT system, which offers automated, real-time task management, and accurate, reliable stock and inventory control across multiple sites, customers can be confident their goods are in safe hands, and organised by an industry-leading system that offers complete control and traceability of their stock.

Felixstowe Warehousing is perfectly placed to handle freight arriving at the UK’s largest container port and is ideally situated for the swift transfer of goods from quayside to rack. Our convenient location also means that customers can save money by avoiding expensive quay rent and demurrage charges.

Rather than incurring additional charges to bring containers to inland depots, our port centric solution allows customers to benefit from reduced costs, a more efficient supply chain as a result of shorter lead times, reduced carbon footprint and cost-effective logistics and distribution.

Yes. Vendor Managed Inventory (VMI) is a streamlined approach to inventory management and order fulfilment. VMI involves collaboration between suppliers and their customers (e.g. distributor, retailer, OEM, or product end user) which changes the traditional ordering process.

Instead of sending purchase orders, customers electronically send daily demand information to the supplier. The supplier generates replenishment orders for the customer based on this demand information. The process is guided by mutually agreed upon objectives for the customer’s inventory levels, fill rates, and transaction costs.

The goal of VMI is to align business objectives and streamline supply chain operations for both suppliers and their customers. The business value is a direct result of increased information flow and reduced lead time

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CLIENT FEEDBACK

As a first time importer from the Far East, the process can be quite daunting. John Good has provided exceptional service and support right through the process. I would highly recommend John Good Shipping to any other business looking to source product direct from factories around the world.

Thank you for your help and participation… and the level of involvement and assistance… the professionalism of the team at John Good Shipping has been displayed at each opportunity presented.

I just really want to comment on John Good Shipping as a company. I got in touch with them when I was at the bottom to the learning curve for importing and they were – and still are – very supportive. Thank you!

We began using John Good Shipping in October 2000 and have since passed two customs audits without any problems. The staff are dedicated in helping us achieve an efficient process.

For many years John Good Shipping has provided port agency services to Hamburg Sud in the UK. In light of this close cooperation, we at Hamburg Sud UK are pleased to commend the services of John Good Shipping and to wish the company continued success.

We are very fortunate in having the support, professionalism, commitment and quality of service that John Good Shipping has provided us over all these years. We would strongly recommend them to support your business needs as an Agent in the Port of Felixstowe.

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Get in touch with John Good Shipping:

Matthew Good House,
Bridgehead Business Park,
Orchid Road, Hessle,
East Riding of Yorkshire,
HU13 0DH

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