About us 2017-09-13T11:43:57+00:00

About us

Our mission

Everyone within our business understands our mission and the role each and everyone of us plays in achieving it. It means we don’t just come to work to do a job, we come to work to make a difference. Our mission is…

To make the process of buying and managing shipping and logistics services simple, efficient, stress free and cost effective.

We do this by providing a friendly, efficient and personalised service combined with innovative IT solutions that enable our customers to always be in control of their supply chains.

Our Values

As a family owned business, the Good Family Values are part of everything we do, giving our customers a unique experience of trust and partnership.

We’ve built our business on delivering an exceptional service to everyone we work with whether they’re customers, colleagues, business partners or suppliers. We aim to make every interaction with our business a positive and rewarding experience by providing service excellence and treating people the way we like to be treated ourselves.

We encourage teamwork, it makes us all better at what we do and makes every day more fun too. Respecting and supporting each other is part of our great culture that we all love being part of. We have an open and enjoyable working environment where talent and hard work are rewarded, and people have the opportunity to achieve their personal goals.

We are committed to the long-term, profitable future of our business and aim to achieve sustained growth that provides enhanced value to customers and industry partners and opportunities for our people. This is reflected in all the business decisions we make.

We’ve created a culture that encourages innovation. We ask our teams to challenge the status quo and welcome new ideas. It ensures we’re always improving and gives employees the opportunity to help drive our business forward.

By creating a sustainable and responsible business, we create long-term careers for people within the communities we work, however, our reach goes much further than that thanks to our foundation. We support our employees in their contribution to local charities and causes as well as national charities, give a percentage of our profits to the foundation and discount our services for charitable organisations.

Social responsibility

We aim to make a positive and lasting difference to the communities we live and work in. That’s why we created the pledge programme.

Every year we donate a percentage of our profits to the Matthew Good Foundation, a foundation created by our parent company. Our profit contribution provides vital funds that help charities and community projects continue their valuable work.

We encourage employees to take part in activities that enhance and serve the communities in which we live and work. This offers much-needed support to valuable projects and also has a positive impact on our employees’ personal development and approach to work and life.

We welcome the opportunity to support non-profitable and charitable organisations with their work. We offer non-profits and charities discounts to help make professional shipping and logistics services more accessible.

We work hard to minimise the impact of our operations on the environment, that’s why our head office is on one of the UK’s greenest business parks! We also work with our customers to help them reduce the environmental impact of their shipping and logistics needs, we do this through carbon offsetting and promoting services that are kinder to the environment such as port centric solutions.

The Matthew Good Foundation

The Matthew Good Foundation was established in 2011 when the Good family and company directors decided that the company had more to offer society than its core commercial activities. It would allow employees working within the John Good Group of companies, both the time and financial resources, to support charitable causes they are passionate about.

The Matthew Good Foundation was named after Matthew Good following his sudden death while taking part in a charity run. Matthew was a Director of the John Good group of companies and was dedicated to the family business and everyone within it. The Foundation’s concept embodied his principles, values and commitment to the employees.

Today, the Matthew Good Foundation provides:

The Foundation will match funding raised by John Good employees for charitable events, endeavours and sponsorship.

Supporting and developing a charity or community project which an employee or family member has direct or indirect input into.

Supporting employees to start up their own grassroots community or charitable project.

We donate a percentage of our profits to the foundation every year to support employees and their immediate family in charitable and community work, fund-raising and supporting positive projects in the community.

Our awards

We’re very proud to be externally recognised for the great work of our team, we’ve received numerous awards over recent years including:

  • 2012: Winner – Hull Daily Mail, Business of the Year

  • 2014: Finalist – Yorkshire Insider Growth 100 Awards

  • 2014: Finalist – Real Business Hot 100

  • 2015: Finalist – Real Business Hot 100

  • 2015: Finalist – Growing Business Awards

  • 2015: Winner – North and East Yorkshire Building Excellence Awards, Best Large Commercial Building (John Good Head Office)

  • 2015: Finalist – Family Business of the Year, Transport and Logistics

  • 2015: Finalist – Fastest 50 Awards, Yorkshire

  • 2015: Winner – Made in Hull, Many Generations Award

  • 2015: London Stock Exchange, 1000 Companies to inspire Britain

  • 2017: Finalist – UK Northern Powerhouse, Transport/Logistics Company of the Year

Our History

John Good was formed by the Good family in 1833 and remains family owned over 180 years on. Beginning as a shipping business, we’ve evolved to be one the UK’s leading shipping and logistics companies. We are extremely proud of our history and heritage, and despite continuous growth, the Good family values remain at the heart of everything we do.

Today we provide high-performance logistics and supply chain management solutions to customers from a diverse range of industries throughout the world.

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John Good Shipping Freight Forwarder

Our accreditations

We are committed to delivering professional services of the highest standard and hold the following accreditations.

John Good Group

John Good Shipping Freight Forwarder

Our parent company, the John Good Group, was founded in Hull in 1833 and is still under the ownership of the Good family today. John Good has earned itself an enviable reputation throughout the UK and abroad as a result of its vast experience, quality service and highly dedicated team of employees.

Over the past few years, the John Good Group has grown as a business, thanks to organic growth across each of its companies and strategic acquisitions in similar areas of trade with similar values to those of the business and family.

The group now includes ten different subsidiaries, each operating independently, but working together wherever possible. Our sister companies and other group subsidiaries include shipping, logistics, warehousing and travel companies.

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FAQs

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CLIENT FEEDBACK

As a first time importer from the Far East, the process can be quite daunting. John Good has provided exceptional service and support right through the process. I would highly recommend John Good Shipping to any other business looking to source product direct from factories around the world.

Thank you for your help and participation… and the level of involvement and assistance… the professionalism of the team at John Good Shipping has been displayed at each opportunity presented.

I just really want to comment on John Good Shipping as a company. I got in touch with them when I was at the bottom to the learning curve for importing and they were – and still are – very supportive. Thank you!

We began using John Good Shipping in October 2000 and have since passed two customs audits without any problems. The staff are dedicated in helping us achieve an efficient process.

For many years John Good Shipping has provided port agency services to Hamburg Sud in the UK. In light of this close cooperation, we at Hamburg Sud UK are pleased to commend the services of John Good Shipping and to wish the company continued success.

We are very fortunate in having the support, professionalism, commitment and quality of service that John Good Shipping has provided us over all these years. We would strongly recommend them to support your business needs as an Agent in the Port of Felixstowe.

We’re here to help

Get in touch with John Good Shipping:

Matthew Good House,
Bridgehead Business Park,
Orchid Road, Hessle,
East Riding of Yorkshire,
HU13 0DH

©2017 John Good Shipping All Rights Reserved

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